ADMINISTRATIVE ASSISTANT | K-9 ARTEFACTS ~ For 25 Years & Beyond

K-9 ARTEFACTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate Administration Assistants to join their dynamic Commercial Services team. This role is crucial for ensuring smooth operations across inventory, orders, and deliveries for a diverse merchant base. Successful candidates will thrive in a fast-paced environment, managing order processing, supervising warehouse activities, and providing excellent customer service. With a commitment to teamwork and efficiency, you will play a vital role in supporting the sales team and ensuring customer satisfaction. If you are dedicated and eager to make an impact, this opportunity is perfect for you.

Benefits

Paid annual leave

Paid medical leave

Paid hospitalization leave

Complimentary lunch

One Friday Off every month

Annual Wage Supplement (13th month bonus)

Qualifications

• Experience in administrative roles with a focus on customer service.
• Ability to handle pressure and maintain accuracy in tasks.

Responsibilities

• Process orders and returns while communicating with merchants.
• Supervise warehouse team for accurate picking and timely deliveries.
• Maintain and track payments and deliveries.

Skills

General computer skills

Customer service

Administrative skills

Ability to work under pressure

Education

2-6 years of admin experience

Job description

We fully understand your needs and how it is necessary for you to ask for a certain amount of salary. Unfortunately, we do have a budget and we can only work within this budget. Therefore, should our budget, which is inclusive of CPF not meet your expectation, please do not apply. If not, it will be a waste of your time, which can be better spent applying with another company. We do offer AWS (after probation).

Administration Assistants

Successful candidate/s will join our Commercial Services team to serve our 150-strong merchants across Singapore. Our CS team is responsible for our daily success in processing orders and making deliveries fast, smooth, and hassle-free.

Commercial Services team aims to ensure a smooth process from inventory to orders to picking to deliveries to payments to sending reports to filings.

We are looking to fill up to 4 positions with the best of the best candidates who are passionate about work and are inspiring to work with.

Responsibilities

1. Receive and process orders and returns from Merchants.
2. Communicate with Merchants for errors or changes.
3. Supervise Warehouse Team to ensure picking is accurate.
4. Work with Agility Team to provide smooth and on-time deliveries.
5. Request, receive, and record payments.
6. Track and record daily deliveries.
7. Track and record payments for verifications.
8. Keep our proprietary ordering system accurate.
9. Stocktaking and general filing duties.
10. Support sales team - disseminate information, after-sales services, merchants' inquiries, inventory accuracy.

Pre-Requisites:

1. Preferably with 2-6 years of admin experience.
2. Training provided.
3. Humble and courteous.
4. Dedication to the job.
5. Passionate to serve customers.
6. Able to take pressure from customers.
7. Prompt actions - Sense of urgency.
8. General computer skills.

Remuneration

1. Salary between $2000 - $2400 (depends on relevant experience and including CPF).
2. 8.30am to 6.15pm.
3. Monday - Friday.
4. Paid annual leave.
5. Paid medical leave.
6. Paid hospitalization leave.
7. Complimentary lunch *
8. One Friday Off every month **
9. Annual Wage Supplement (13th month bonus).

We regret that only shortlisted candidates will be notified.

* once a month

** after 12 months of continuous service.