ADMINISTRATIVE ASSISTANT

CENTENA HOLDINGS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive office administrator to join their dynamic team. In this role, you will manage incoming communications, support the service team with operational requirements, and ensure smooth office administration. Your strong interpersonal and business communication skills will be essential in maintaining effective collaboration within the team. This position offers a fantastic opportunity to contribute to a thriving organization that values efficiency and customer satisfaction. If you are detail-oriented and eager to make an impact, this role is perfect for you!

Qualifications

• Minimum 1 year of experience in office administration.
• Proficient in CRM and ERP systems.

Responsibilities

• Handle incoming calls and check emails related to service cases.
• Support service team with logistics and office administration tasks.

Skills

Interpersonal Skills

Business Communication

Fluency in English

Written Communication

Tools

CRM Software

ERP Software

MS Office

Job description

Experience: min 1 year.

1. Handle incoming calls to office.
2. Check emails and register enquiries in CRM related to the Service cases and Sales opportunities and update respective coordinator and manager to process further.
3. Support Service team in all operational requirements - local purchases, Logistics requirement including collection and deliveries when required ; Scanning and Filing of Service reports, Delivery Notes, Invoices (supplier and customer) ; port pass arrangements etc. to ensure customer orders are delivered and invoiced without delay.
4. Support in follow up of receivables, Submission and dispatch of Invoices.
5. Ensure all process' outlined in the QHSE manual is followed when handling all above jobs.
6. Office Administration works.

Desired Skills:

1. Good interpersonal skills, business communication skill, fluency in English and good written communication.
2. Experience in CRM, ERP, MS Office software packages is added advantage.