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A local award solutions company in Singapore is seeking an administrative professional to manage invoicing and customer service. The role requires proficiency in MS Office and MYOB, with responsibilities including preparing invoices, handling emails, and assisting walk-in customers. Offers competitive salary and benefits including annual leave and sick leave.
Company Overview:
We are a Singapore-based local company specializing in designing and manufacturing high-quality trophies and medals, providing customized award solutions for various competitions and events.
Office Location: Alvin Sports Pte. Ltd., 46 Somme Road, Singapore 207869
Job Responsibilities
Invoice Generation: Prepare and issue invoices accurately based on client orders and internal procedures.
E‑Invoice Submission via GeBIZ / Vendors@Gov: Submit electronic invoices to government agencies through Singapore’s GeBIZ platform or Vendors@Gov portal (CorpPass login required), ensuring compliance with government tender/contract requirements.
Email Correspondence: Manage and respond to client and vendor emails professionally and promptly.
Arrange Delivery: Coordinate with in-house drivers to deliver goods to customers—prepare delivery schedules, ensure goods are ready for dispatch, and confirm successful receipt.
Walk-in Customer Service & Sales (on-site): Attend to walk-in customers at our office, provide product information, process sales or self-collection orders, and perform basic sales transactions and customer service.
Working Hours
Monday to Friday: 08:30 – 18:00 (includes a 1‑hour lunch break)
Saturday: 09:00 – 13:00
Sunday & Public Holidays: Off
Salary
Monthly Range: SGD2,500 – 2,800
Probationary Period (3 months): SGD2,500 per month
Post‑Probation: SGD2,800 per month
Benefits
Annual Leave: 10 days in the first year, increasing by 1 day per additional year of service, capped at 14 days
Sick & Hospitalisation Leave:
After 12 months of continuous service: 14 days outpatient sick leave + 60 days hospitalisation leave per calendar year (non‑cumulative)
Medical claims: Up to SGD20 per outpatient visit at government medical institutions (official receipts required)
Requirements
Diploma or above; administrative or basic accounting experience preferred
Familiarity with MYOB / ABSS accounting software for invoicing, GST filing, and basic bookkeeping
Proficient in MS Office (Word, Excel, Outlook)
Strong verbal and written English communication skills—able to compose professional emails, handle customer interactions, and prepare documentation
Basic sales skills: comfortable engaging with walk-in clients at office, understanding product offerings, and processing self-collection orders
Detail-oriented, organized, customer-service focused
Able to multitask, prioritize, and meet deadlines