Administrative Assistant

Who We Are

Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP）& Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

Job Responsibilities:

• Assist with daily office operations, including answering phone calls, responding to emails, and handling mail and correspondence.
• Maintain and organize filing systems (both electronic and paper) for easy retrieval of documents and records.
• Schedule meetings, appointments, and events for team members, ensuring all logistics are managed efficiently.
• Prepare documents, reports, and presentations as required by the department.
• Take meeting minutes, ensuring accurate and timely distribution to the relevant stakeholders.
• Assist with departmental projects and ensure tasks are completed on time.
• Support claiming of expenses for department colleagues.
• Perform other administrative duties and ad-hoc tasks as assigned by the supervisor.

Job Requirements:

• Minimum diploma or equivalent required;
• Fluent in English and Chinese due to the need to interact with stakeholders;
• Prior experience in an administrative or office support role is advantageous but not required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Discretion and confidentiality when handling sensitive information.
• A proactive and positive attitude with a willingness to learn.

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