Administrative Assistant

BUILDCOOL ENGINEERING SERVICES PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is looking for an administrative staff member to assist with daily operations. The role requires interacting with customers, managing communications, and performance of key administrative tasks. This position provides an opportunity for individuals with strong communication skills and a positive attitude to thrive in a customer service-oriented environment, with training provided.

Qualifications

• Fluent in English & Chinese for communication with customers/sub-contractors.
• Knowledge in basic accounting is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in daily administrative tasks including data entry and filing.
• Handle customer calls and provide quality responses.
• Follow up on customer feedback and complaints.

Skills

Communication skills

Positive attitude

Multi-tasking

Customer service

Education

Minimum GCE 'N' Level

Tools

Microsoft applications

Job description

Roles & Responsibilities

Assist in daily administrative works

Handling Phone calls for customers processes

Attend each call with care and provide quality response

Understand / Identify customers' requirements

Taking Message and handling of e-mails

Handling customer's feedbacks and complaints

Regular follow-up with customers' complaints, feedbacks, disputes and dispositions from technician team to ensure client satisfaction

Filing and Data Entry

Able to multi-task and work in a fast pace and high pressure environment

Minimum GCE 'N' Level

Possess good communication skills and positive attitude

Computer literate knowledge in Microsoft applications a must and have a basic accounting knowledge

English & Chinese speaking (liaise with Chinese speaking customer / sub-contractors)

Training will be provided

Able to commit to 5.5 days work week in AMK Area

Able start work immediately

Interested applicants, please email full resume with expected salary to :

[e-mail]