Administrative and Sales Support Executive (Education)

STUDY TRUST INTERNATIONAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education consultancy is looking for a dedicated consultant in Singapore. The role involves providing before and after-sales service, managing client relationships, and guiding students through the application process. Candidates should have a diploma/degree, at least 1 year of relevant experience, and be bilingual in English and Chinese. Strong communication skills and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• Minimum 1 year of relevant experience.
• Prior experience in the private education or educational agency sector will be an advantage.
• Possess an outgoing and approachable personality with the ability to work independently.

Responsibilities

• Provide before and after-sales consultation and service regarding courses and programs.
• Schedule meetings and follow-ups with clients.
• Handle education-related application processes.
• Build and manage relationships with clients and partners.

Skills

Effective bilingual in English and Chinese

Good communication skills

Interpersonal skills

Time management

Ability to multi-task

Education

Diploma/Degree in any field

Job description

Job Responsibilities：

• Proactively provide before and after-sales consultation and service with detailed information about courses and programs, including their content and requirements.
• Schedule meetings, and follow-ups with prospective and existing clients.
• Follow up on leads generated through marketing campaigns, events, or referrals.
• Handle all education-related application processes.
• Identify, build, and manage good relationships with institutions, students, clients, and partners.
• Handle after-sales service and resolve any client concerns or requests.
• Maintain regular communication and responsible for providing guidance and support to students before and after enrolment.
• Be constantly updated on the latest news and policies related to education in Southeast Asia countries, especially Singapore.
• Ad-hoc duties as and when required.

Job Requirements:

• Candidate must possess at least an equivalent Diploma/Degree in any field.
• Minimum 1 year of relevant experience.
• Prior experience in the private education or educational agency sector will be an advantage.
• Effectively bilingual in English and the Chinese Language (to maintain and
• develop relationships with English and Chinese-speaking key customers)
• Possess an outgoing and approachable personality with the ability to work independently.
• Good communication & interpersonal skills.
• Time management and ability to handle pressure.
• Ability to multi-task in a fast-paced environment.

We regret that only shortlisted candidates will be notified.