Administration Officer, Private Leasing

SMRT Corporation Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the point-to-point transport industry in Singapore seeks an Administration Officer for its Private Leasing business. This role involves managing documentation, coordinating teams, and ensuring compliance with policies. The ideal candidate should possess strong organizational abilities and at least 2 years of administrative experience, especially in the automotive sector.

Qualifications

• Minimum 2 years of administrative experience, preferably in the automotive or leasing industry.

Responsibilities

• Generate and manage rental agreements using the fleet management system.
• Handle customer communications regarding vehicle delivery and collection.
• Support contract extensions and system updates.

Skills

Microsoft Office Suite

English proficiency

Organizational skills

Multitasking

Communication skills

Attention to detail

Ability to work independently

Job description

Company description:

STRIDES Premier is a significant player in the point-to-point (P2P) transport industry in Singapore with a fleet of taxis, private hire vehicles (PHV) and limousines, including 300 electric vehicles. STRIDES Premier also has an automotive arm that is servicing more than 7,000 vehicles, including vehicles belonging to the Ministry of Home Affairs, Ministry of Defence and Changi Airport Group.

We provide high-quality, convenient transportation services, and offer the best-value rental schemes & benefits for driver partners.

STRIDES Premier was formed in May 2023 via a merger between Strides Taxi and Strides Automotive Services - owned by public transport operator SMRT Corporation Ltd - and Premier Taxis and Premier Automotive Services, which were acquired by BS Capital Group.

Job description:

Job Purpose

The Administration Officer, Private Leasing will support the daily operations of the private leasing business by managing documentation, coordinating with internal teams, maintaining system records, and ensuring timely communication with customers and stakeholders. This role is essential in ensuring smooth administrative processes and compliance with company policies.

Responsibilities

Daily Operations

• Generate and manage rental agreements using fleet management system.
• Support contract extensions, rental terminations, and system updates (e.g., rental rate changes, vehicle number changes).
• Submit daily reports including Vehicle Contract Status, Daily Summary, and Day-End Status to relevant departments.
• Update live booking lists, vehicle listings, and daily car movement records.
• Coordinate with Fleet Managers (FMs) for driver details, log cards, insurance, and other documentation.
• Assist with VEP applications, litigation checks, and blacklist verifications.
• Handle customer communications regarding vehicle delivery and collection.
• Process accident reports and insurance claims.
• Prepare letters for customers and internal stakeholders (e.g., season parking).
• Process scheduled credit card payments and workshop invoices.
• Support insurance of credit notes and invoices using the SAP system.
• Submit monthly sales reports, commission computations, and OT forms.
• Submit Personal Accident Insurance (PAI) listings to relevant parties.

Office Administration

• Manage petty cash claims and requisition of office supplies.
• Attend to calls and redirect sales inquiries appropriately.
• Open and close office premises and manage general office duties.

Qualifications & Work Experience

• Minimum 2 years of administrative experience, preferably in the automotive or leasing industry.

Skills

• Proficient in Microsoft Office Suite.
• Proficiency in English is required for internal communication, documentation, and customer correspondence.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work independently.
• Ability to adapt to dynamic operational needs and ad hoc requests.