SRI SAI SHANMUGA PTE. LTD.
Singapore
On-site
SGD 45,000 - 60,000
Full time
Job summary
A retail company in Singapore is seeking an experienced Store Manager to oversee daily operations and lead a team. The role involves managing inventory, ensuring customer satisfaction, and driving sales performance. Candidates should possess excellent leadership, communication, and analytical skills. Experience in retail operations is essential. This position offers opportunities for growth and a dynamic work environment.
Qualifications
- Strong leadership and team management skills required.
- Excellent communication and interpersonal skills are a must.
- Good knowledge of retail operations and supply chain is essential.
Responsibilities
- Oversee daily store operations, including opening and closing procedures.
- Recruit, train, and supervise store staff.
- Monitor customer feedback to improve store performance.
Skills
Leadership
Customer service
Communication
Analytical skills
Problem-solving
Tools
Responsibilities
- Oversee daily store operations, including opening and closing procedures.
- Ensure shelves are stocked, displays are attractive, and the store is clean and organized.
- Monitor stock levels, order inventory, and manage supplier relationships.
- Handle cash flow, sales reports, and financial records.
- Recruit, train, and supervise store staff and department heads.
- Prepare work schedules and assign duties.
- Motivate and lead staff to deliver excellent customer service.
- Conduct performance evaluations and resolve personnel issues.
- Handle customer complaints and resolve issues promptly.
- Monitor customer feedback to improve store performance.
- Implement promotional campaigns and in-store offers.
- Monitor competitor pricing and market trends.
- Work to increase sales and meet or exceed targets.
- Oversee security to minimize theft and loss prevention.
- Maintain proper documentation for audits and inspections.
- Strong leadership and team management.
- Excellent communication and interpersonal skills.
- Good knowledge of retail operations and supply chain.
- Analytical skills for budgeting, forecasting, and reporting.
- Problem-solving and decision-making under pressure.
- Proficiency in POS systems and MS Office.
- multistore travel and coordination operation issues