Admin Officer (Home Delivery Team)

PET LOVERS CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading pet retail company in Singapore is looking for an Order Processing Executive to facilitate order processing and coordinate with suppliers and customers. The ideal candidate has a customer-centric mindset and good organizational skills with a minimum GCE ‘N’ level qualification. This full-time role offers various benefits including medical reimbursement and staff discounts.

Benefits

Medical Reimbursement

Health Insurance

Staff Purchase Discount

Long Service Award

Company Uniform Provided

Free corporate gym access

Responsibilities

• Facilitates efficient and accurate processing of orders.
• Process delivery orders while ensuring stock availability.
• Check stock levels and notify out-of-stock status.
• Coordinate with suppliers to check inventory status.
• Handle customer complaints and feedback.

Skills

Good communication and interpersonal skills

Customer-centric mindset

Proficiency in computer skills

Good organizational skills

Team player

Proactive and CAN-DO attitude

Education

Minimum GCE ‘N’ Level

Job description

Highlights:

• ️ 5.5 day work week (Monday to Saturday)
• Work Location: 7 Toh Tuck Link, Singapore 596227

Role Descriptions

• Facilitates efficient and accurate processing of orders from beginning to end via online or phone.
• Process delivery orders and ensure sufficient stock available for delivery.
• Check stock levels, update inventory management system and notify out-of-stock status
• Coordinate with suppliers and stores to check inventory status.
• Generate inter-outlet transfer documents and liaise with the internal team to issue purchase orders.
• Tracks and updates the status of delivery vendors, suppliers and outlet transfers to ensure timely delivery to the warehouse.
• Coordinate with warehousing staff to pick/pack orders for delivery on time.
• Liaise with customers on stock availability, exchanges, returns and delivery schedules
• Inform customers of unforeseen delays or problems and seek alternative arrangements to reduce inconvenience and further delays.
• Handle customer's complaints and feedback by investigating, resolving, and escalating issues.
• Perform other related duties/tasks as assigned.

Job Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skills, with a customer-centric mindset
• Proficiency in computer skills
• Good organizational skills and attention to detail
• Team player, ability to work well with employees at all levels.
• Proactive and a “CAN-DO” attitude

Job Benefits:

• Medical Reimbursement, Health Insurance
• Staff Purchase Discount
• Long Service Award
• Company Uniform Provided
• Free corporate gym access

If you are interested, please apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.