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A leading company in facilities management seeks an administrative role to handle payroll, personnel management, and operational support. The position demands strong organizational and interpersonal skills, contributing to client projects and ensuring accurate reporting and compliance. Candidates with diploma qualifications and relevant experience are encouraged to apply.
Job Purpose :
· Administer payroll and attendance, leave, roster related matters for audit trial and reporting purposes
· Prepare reports and slides for meetings as and when required by site management
· Log and attend to real-time escalation management prior to escalation to Assistant Unit Manager
· Collate and prepare information for monthly invoice and Sodexo reporting within contractual deadlines
· Manage personnel item issuance during onboarding & offboarding
· Assist with function/event only when required
Job Scope:
· Ensure timely & accurate roster assignment in relevant HR system ahead of operations
· Log and flagged out exceptions to stakeholders prior to payroll cutoff records prior to payroll cutoff
· Ensure timely invoicing (reduce unbilled revenue as much as possible)
· Log, attend and escalate service gaps and follow up till closure.
· Ensure levels of overdue debt are kept to a minimum and accurate reporting in provided within deadlines
· Ensure the need for Change controls is identified and the appropriate documents are completed accurately and on a timely basis
· Assist in function/event whenever required
· Tracking of savings initiatives and discrete work
· Provide administrative support for the operation of the department and assists Account Manager in a variety of administrative matters, including payroll and attendance/leave/roster matters (Ramco etc.)
· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.
· Maintains confidential records.
· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
· To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files
· To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.
· Any other ad-hoc projects as assigned by the Account Manager
Skills, Knowledge & Experience
· Diploma with minimum 2 years’ experience in similar or relevant experience may be considered
· Must be computer literate in Microsoft Office products (Word, Excel, Outlook)
· Strong interpersonal relations ability, excellent oral and written communications skills
· Excellent time management and teamwork skills
· Commitment to continuous improvement and best practice
· Will have advantage with food safety and hygiene certification