ADMIN/CUSTOMER SUPPORT

Astra Assurance Agencies LLP; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Astra Assurance Agencies LLP is seeking an ADMIN/CUSTOMER SUPPORT professional for their Marine Parade Central office in Singapore. The role offers a dynamic work environment focused on client satisfaction, where you will provide high-quality administrative and customer support. This position offers competitive salary options and opportunities for career advancement in a collaborative team setting.

Benefits

Competitive salary and performance-based bonuses

Opportunities for career advancement and skills training

Collaborative and supportive work environment

Qualifications

• At least 1 year of relevant experience in an administrative or customer support role.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proactive and adaptable team player eager to learn.

Responsibilities

• Handle customer enquiries and provide friendly assistance.
• Perform administrative duties including data entry and document preparation.
• Support the sales team with administrative tasks.

Skills

Organisational skills

Time management

Communication

Customer service

Interpersonal skills

Tools

Microsoft Office

Job description

About the role

This is an exciting opportunity to join the growing team at Astra Assurance Agencies LLP as an ADMIN/CUSTOMER SUPPORT. In this full-time role based in Marine Parade Central Region, you will be responsible for providing high-quality administrative and customer support to the business.

What you'll be doing

• Handling customer enquiries and providing friendly, efficient assistance

• Performing a range of administrative duties including data entry, filing, and document preparation

• Supporting the sales team with administrative tasks

• Assisting with the coordination of meetings and events

• Ensuring all customer records and information are accurately maintained

• Contributing to the continuous improvement of administrative processes and procedures

What we're looking for

• At least 1 year of relevant experience in an administrative or customer support role

• Strong organisational and time management skills with the ability to prioritise tasks

• Excellent communication and interpersonal skills with a customer-focused approach

• Proficient in using Microsoft Office suite, including Word, Excel, and Outlook

• A proactive and adaptable team player who is eager to learn and contribute to the success of the business

What we offer

At Astra Assurance Agencies LLP, we value our employees and offer a range of benefits to support your professional and personal development. These include:

- Competitive salary and performance-based bonuses
- Opportunities for career advancement and skills training
- A collaborative and supportive work environment

About us

Astra Assurance Agencies LLP is a leading provider of corporate and personal insurance services. With a strong focus on client satisfaction, and established support from our Insurers, we have built a reputation for delivering innovative solutions and exceptional customer support. Our team of dedicated professionals is committed to helping our clients achieve their financial goals and protecting their assets.

Apply now to join our team and be a part of our continued success!