Admin & Customer Service Coordinator | 5 Days | Up to $2.8K | LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local HR consultancy in Singapore is seeking a Customer Service / Admin Coordinator to manage customer interactions, handle administration tasks, and support teachers. The ideal candidate should have a diploma and relevant customer service experience. Working hours include 4 weekdays and 1 weekend. Proficiency in Microsoft tools is essential.

Qualifications

• Diploma in any discipline is required.
• Relevant customer service experience is preferred.
• Proficiency in Microsoft Word, Excel, Google Drive is a must.

Responsibilities

• Attend to walk-in customers and handle phone calls and emails.
• Prepare invoices and manage payment collections.
• Support teachers with materials and attendance tracking.

Skills

Customer service experience

Proficient with Microsoft tools

Communication skills

Education

Diploma in any discipline

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

Customer Service / Admin Coordinator

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Marine Parade & Tampines OR Hougang & Bishan

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

CHEONG YEAT LONG | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279