Admin Coordinator

NAGAPRINT & PACKAGING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the printing and packaging industry is seeking a Sales & Order Coordinator to manage order processing and customer communications. The successful candidate will support the sales team administratively and interact with clients to ensure exceptional service. Training on print materials will be provided, along with opportunities for professional development.

Qualifications

• 1–2 years of experience in sales admin, customer service, or operations support.
• Good communication and coordination skills required.
• Able to multitask and meet tight deadlines.

Responsibilities

• Prepare and send quotations, invoices, and delivery orders.
• Coordinate with internal departments to ensure smooth workflow.
• Maintain strong relationships with existing customers.

Skills

Communication

Coordination

Detail-oriented

Multitasking

Tools

Microsoft Excel

Microsoft Word

Google Workspace

Job description

Job Scope & Responsibilities

Sales & Order Coordination

• Prepare and send quotations, invoices, and delivery orders
• Liaise with customers to confirm artwork, quantity, material, and finishing details
• Process and track sales orders from confirmation to delivery
• Coordinate with internal departments (design, production, logistics) to ensure smooth workflow

Customer Service

• Handle customer inquiries via email, WhatsApp, and phone
• Follow up with clients on approvals, payment, and delivery timelines
• Maintain strong relationships with existing customers

Sales Support & Admin

• Maintain accurate records of orders, payments, and customer database
• Assist in preparing sales reports and tracking monthly targets
• Support the sales team with administrative tasks as needed

Print Knowledge (Training Provided)

• Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types)
• Advise customers on the best print options based on their needs

Requirements

• 1–2 years of experience in sales admin, customer service, or operations support
• Good communication and coordination skills
• Detail-oriented and organized
• Able to multitask and meet tight deadlines
• Proficient in Microsoft Excel, Word, and basic Google Workspace