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Admin Assistant (Transportation)

FRONTIER TOURS PTE. LTD.

Singapore

On-site

SGD 20,000 - 60,000

Full time

23 days ago

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Job summary

A leading company in the transportation sector is seeking a dedicated individual for operational roles. The ideal candidate will oversee reservations, client communications, and various operational tasks. This position requires strong organizational skills and a proactive approach to ensure efficient service delivery. Experience in the transportation field is preferred, alongside good communication skills in Mandarin to engage with clients.

Qualifications

  • 2 years of relevant experience in customer service or operations.
  • Proficient in Microsoft Office.
  • Must be meticulous, organized and able to work under pressure.

Responsibilities

  • Handle reservations and quotations, and manage booking confirmations.
  • Prepare reports and follow up on client inquiries.
  • Attend to phone calls and manage operations phone.

Skills

Communication skills
Interpersonal skills
Organizational skills
Initiative
Teamwork
Multi-tasking
Proactivity
Self-drive

Education

'N'/'O' level/Diploma/Professional qualifications

Tools

Microsoft Office

Job description

Responsibilities

• Handle all reservations and quotations

• Update in FMS of all confirmed booking

• Prepare and submission ridership reports to a shuttle bus

• Prepare monthly booking summary for billing and verifications

• Update client list into FMS when any changes

• Follow up and reply to all the booking emails and enquiries and ensure confirmation

• Attend to the customer phone calls

• Prepare and submit driver clearance to clients if any

• Prepare log sheet when necessary

• Downloading of CCTV if there shall be any disputed matter

• Take turns managing the operations duty phone

• Ad hoc duties given by superior

Requirements

• Candidate should possess ‘N’/’O’ level/Diploma/Professional qualifications in any field

• Possess at least 2 years of relevant experience

• Have initiative, drive, and motivation to work as a team

• Prefer candidates with the transportation industry

• Good communication and interpersonal skills

• Able to work independently

• Meticulous, organized, multi-tasking, and proactive

• Self-drive, able to work under pressure and tight deadlines

• Proficient in Microsoft Office

• Singaporean preferred

• Able to speak Mandarin to liaise mandarin speaking customers

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