Admin Assistant [Part-Time]

Counselling and Care Centre; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

Counselling and Care Centre is looking for a part-time Admin Assistant to provide reception support and perform essential administrative tasks. This role involves direct interaction with clients, managing appointment schedules, and supporting the operations team. The ideal candidate should possess a pleasant disposition and familiarity with office applications.

Qualifications

• Ability to deal with difficult clients.
• Familiarity with Microsoft Excel and CRM systems.

Responsibilities

• Respond to calls and manage client appointments.
• Handle payment collections and reconciliation.
• Provide administrative support and perform general duties.

Skills

Pleasant disposition

Knowledge in CRM systems

Microsoft Office applications

Collaborative spirit

Can-do attitude

Job description

(Please read the description carefully before applying)

Admin Assistant [Part-time]

As an Admin Assistant in Counselling and Care Centre, you will be working closely with the Client Care & Operations Support Executive with reception related duties which includes attending to phone calls, enquiries, etc. and performing other administrative tasks as assigned from time-to-time.

Availability

Immediate

Roles & Responsibilities

1. Be the first responder to the centre’s call line and provide initial touch point.
2. Attend to clients when they arrive for appointments and clarify payment status.
3. Manage change requests on appointment cancellations or re-scheduling.
4. Reconcile daily payment collection.
5. Provide admin support to the team as and when required.
6. Perform administrative duties on ad-hoc facilities, or other general maintenance or operational matters.

Skills Required

1. Pleasant disposition and ability to deal with difficult clients.
2. Knowledge in CRM systems and Microsoft Office applications such as Excel.
3. Collaborative spirit and can-do attitude.

Working Hours

• Weekdays only.
• Work hours are flexible but based on the weekly roster. Timing will be between 8.45am - 6pm on Tuesdays, Thursdays, Fridays, and 8.45am - 8.30pm on Mondays & Wednesdays.