Admin Assistant (Laboratory)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company is seeking a proactive Admin Assistant (Laboratory) to support daily operations in their service laboratory. Main tasks include process tracking, customer service management, and logistics coordination, requiring a diploma and relevant experience. The role is based near Kent Ridge MRT, offering a contract of 11 months with potential for renewal based on performance.

Qualifications

• Minimum diploma qualification in any field.
• 1-2 years relevant experience in admin or customer service roles preferred.
• Proficient in Microsoft Office applications, particularly Excel.

Responsibilities

• Review and enhance work processes to streamline operations.
• Manage customer service surveys and analyze feedback.
• Coordinate distribution and collection of dosimeters.

Skills

Customer service

Logistics coordination

Process enhancement

Communication

Proficiency in Microsoft Excel

Education

Diploma in any field

Job description

Contract Duration: 11 months (renewable or convertible to permanent based on performance and business needs)

Work Location: Within walking distance of Kent Ridge MRT

Work Hours: 8.30am to 6pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Background:

Our client supports national initiatives related to health, safety, and environmental standards. This role is based at a specialised institute that provides oversight and operational support for safety-related services. They are looking for a proactive and detail-oriented Admin Assistant (Laboratory) to support daily operations in a service laboratory, including process tracking, logistics coordination, and customer service.

Responsibilities:

• Review and enhance work processes to streamline operations and elevate service standards.
• Manage customer service surveys and analyse feedback to identify improvement opportunities.
• Monitor application payments and manage issuance processes of service items to ensure accuracy and timeliness.
• Coordinate the preparation, distribution, and collection of dosimeters (or similar service items), including handling courier arrangements.
• Conduct quality checks on returned items, maintain effective communication with customers, and update courier job lists and logistics records.

Requirements:

• Minimum Diploma in any field of study.
• Preferably 1 to 2 years of relevant experience in administrative, operational, or customer service roles, preferably in a laboratory, technical, or service-based environment.
• Experience with dosimeters or other technical equipment is preferred, but not mandatory.
• Candidates with relevant admin or logistics coordination experience are encouraged to apply.
• Proficient in Microsoft Excel and other Microsoft Office applications.

Interested candidate, please click “APPLY” to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform — GO Mobile.

https://sg.go.persolkelly.com/job/apply/12305

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA Licence No. 01C4394

Tan De En Anson @ Adam Abdullah Tan (EAP No. R22110694)
GOREF: 12305