Admin Assistant / Customer Service (Entry Level, Office Hours)

STAFFKING PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the FMCG and Services sector is looking for a Customer Service Associate to enhance customer relations. This role involves direct interaction with customers, managing queries, and administrative functions, offering extensive training for entry-level applicants. Candidates with any service background and strong Excel skills are encouraged to apply.

Qualifications

• Entry level welcome to apply; training is provided.
• Candidates with related customer service or service admin experience are preferred.
• Advanced Excel skills (e.g., VLOOKUP, Pivot Tables) will be advantageous.

Responsibilities

• Interact with customers via phone and email, providing accurate information.
• Handle customer inquiries, resolve issues, and manage feedback.
• Perform daily administrative duties and assist in billing and payment processing.

Skills

Customer Service

Administrative Skills

Communication

Problem Solving

Advanced Microsoft Excel

Job description

Summary:

• Basic salary from $2200 to $3000 (Based on Experiences)

• Industry : FMCG / Aesthetic / Automotive / Education / Logistics

• Entry level welcome to apply; training is provided

Job Scope:

• Interact with customers via phone and email, providing accurate and helpful information

• Present and explain product or service offerings to customers clearly and confidently

• Handle customer inquiries, resolve issues, and manage feedback or complaints effectively

• Maintain operational records and perform daily administrative duties

• Assist in billing, payment processing, and managing customer accounts

• Support additional administrative tasks as assigned by the supervisor

Job Requirements:

• Candidates with Customer Service / Service Admin / Procurement Experience or ANY other related experiences are welcome to apply

• Advanced Microsoft Excel skills (e.g., VLOOKUP, Pivot Tables) will be an added advantage

• Entry level is welcomed to apply, training provided.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Loo Jenn Yi (R25127106)