Admin Assistant cum Customer Service Officer

Capital Human Resource Management Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the Retail Industry is seeking an Admin Assistant cum Customer Service Officer to join their team in Ubi. The role involves data entry, customer service, and various administrative duties in a dynamic environment. Candidates should possess effective communication skills and a proactive attitude.

Benefits

Excellent working environment

Qualifications

• Excellent customer service skills required.
• Previous experience in an administrative role preferred.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Perform data entry and schedule planning.
• Handle customer inquiries over phone and text.
• Resolve customer complaints and manage office supplies inventory.

Skills

Customer service

Data entry

Scheduling

Complaint resolution

Inventory management

Job description

Our Client, in the Retail Industry located in Ubi has opening for Admin Assistant cum Customer Service Officer.

• 5 Days work week / 9am - 6pm

• Excellence working environment

• Working Location: East

Responsibilities:

• Data entry

• Schedule planning into time slot given

• Handle incoming calls and customers' enquiries over phone and text, delivering an excellent level of customer service.

• Resolve all customer queries regarding dispenser issue, delivery time slot.

• Manage and resolve customer complaints.

• Handle printing and filing of invoices.

• Maintain and monitor the inventory level of office supplies, distribution of office stationeries.

• Provide product information, pricing details, delivery information to customer and directly customer accordingly to respective departments.

• Any other ad-hoc duties as assigned by the management

• Handle technician/delivery man like passing /making sure they have the correct payment machine, correct documents for the scheduled job and enough goods.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars

• Education background

• Work experiences in point forms

• All Reasons for leaving

• Current and Expected salary

• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Kyan Hou Shenglong

Reg No: R1435754

EA No: 19C9570