Admin Assistant / Admin Executive (illum.e) [Part Time or Full Time]

THINKERS' VAULT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading enrichment centre in Singapore seeks conscientious administrative assistants to support admissions, student recruitment, and customer service. This role offers professional development opportunities and requires flexibility in work hours across multiple locations. Ideal candidates will have strong communication and problem-solving skills.

Benefits

Potential for salary increment

Flexible work hours

Dynamic working environment

Qualifications

• Dynamic and adaptable individual.
• Strong sense of responsibility and problem-solving skills.
• Must be able to work at various locations.

Responsibilities

• Manage inquiries from prospective students and parents.
• Coordinate the admissions process and maintain knowledge of course offerings.
• Serve as the primary point of contact for enrollment-related inquiries.

Skills

Problem-Solving

Communication

Responsibility

Job description

Thinkers' Vault Pte Ltd., the holding company for illum.e, is looking for conscientious administrative assistants / administrative executives to help in admin work.

Locations:

1) Jurong East (filled)

2) Novena (1 available)

3) Bukit Timah (filled)

4) Parkway Parade (1 available)

5) Hougang (1 available)

illum.e is the fastest growing enrichment / tuition centre in Singapore. We are regarded by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.

Key Responsibilities:

1. Student Recruitment and Enrolment: Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
2. Admissions Coordination:Coordinate the admissions process, maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
3. Customer Service and Support: Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
4. Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
5. Relationship Building:Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.

Work Requirements:

• Five Day Work Week (1 weekend) if full time. Candidates who are able to work both weekends can expect better renumeration.
• Evening weekday working hours from 4pm or weekend 9am if Part Time (hourly rate).
• Work Hours - 8 hours from 10am (Flexi start time)
• Dynamic and adaptable individual who can face the diverse challenges ahead
• Strong sense of responsibility, problem-solving ability and communication skills
• Candidates should ideally be able to work at any of our 5 locations across Singapore, or other branches when necessary
• Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.