Admin Assistant

Sedgwick Singapore Pte Ltd; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the insurance sector is looking for an Admin Assistant to join its Asia team. The ideal candidate will support various internal activities and get involved in administrative tasks crucial to claims processing. With an emphasis on growth and development, this role offers opportunities for learning and career progression within a diverse and inclusive workplace.

Qualifications

• Minimum GCE 'N' or 'O' level qualification.
• At least 3 years of relevant work experience.
• Proficiency in Microsoft Office applications.

Responsibilities

• Providing comprehensive secretarial and administrative support to Adjusters.
• Preparing billing invoices for approval.
• Maintaining accurate claims processing data.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management skills

Ability to build effective relationships

Education

GCE 'N' or 'O' level qualification

Tools

Microsoft Office

Job description

Admin Assistant

An exciting opportunity has arisen to join Sedgwick’s Asia team. We are seeking a curious and proactive individual to support our team across various activities. While some knowledge of our work themes is beneficial, we value attitude and willingness to learn. We support our employees' growth through on-the-job experience and funded qualifications, aiming to help you develop organically within the team and the business.

You will collaborate with internal stakeholders, including senior leaders and operational colleagues.

Main duties of this role include:

• Providing comprehensive secretarial and administrative support to Adjusters, including typing, amending, and issuing documentation on operational systems;
• Preparing billing invoices for approval;
• Creating, saving, and maintaining electronic correspondence to ensure claims are up to date throughout their lifecycle;
• Recording and updating all data and timesheets to ensure accuracy in claims processing;
• Assisting Adjusters with client follow-ups via email or phone;
• Handling incoming call queries, offering basic assistance, updating Adjusters, and escalating complex or technical issues;
• Reviewing outstanding fees and issuing follow-up correspondence;
• Preparing and updating monthly bordereau reports for clients;
• Adhering to legal, industry, and customer quality standards;
• Performing any other related duties as assigned.

Qualifications and skills required:

• Excellent interpersonal and communication skills, both written and verbal, with attention to detail and the ability to analyze information quickly and accurately;
• Conscientious, self-motivated, adaptable, and hardworking;
• Strong time management skills;
• Ability to build effective relationships;
• Minimum GCE "N" or "O" level qualification;
• At least 3 years of relevant work experience;
• Proficiency in Microsoft Office applications.

Working at Sedgwick

Our company values diversity and inclusion, fostering a workplace where all backgrounds are respected and individuals can grow. We support flexible working arrangements, including remote work and adaptable hours, to help our colleagues balance their personal and professional lives.

Applicants successful at interview will undergo country-specific pre-employment screening.

Sedgwick is committed to Equal Opportunity and Diversity, ensuring fair treatment regardless of race, color, nationality, religion, ethnicity, age, gender, marital status, sexual orientation, or disability.