Accounts Receivable Manager

Rakuten Asia; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A prominent company in Singapore is seeking an Accounts Receivable Manager to oversee payment processing and maintain AR records. The ideal candidate will have significant accounting experience and a strong educational background, supporting the financial operations across multiple regions. Join a dynamic team dedicated to excellence in customer service and financial integrity.

Qualifications

• 5+ years of AR or general accounting experience, preferably in travel, e-commerce, or online services.
• Strong Excel skills required.
• Ability to work in a fast-paced, multicultural environment.

Responsibilities

• Process and record incoming payments from B2B clients.
• Generate and distribute invoices to partners and customers.
• Support month-end and year-end closing activities.

Skills

Attention to Detail

Customer Service

Communication

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

ERP/accounting systems (e.g. NetSuite, SAP, Oracle)

Payment platforms

Job description

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

The Accounts Receivable Manager is responsible for managing and processing incoming payments from travel partners, agencies, and customers. This role ensures timely collection, accurate reconciliation, and maintenance of AR records, supporting the financial health of Rakuten Travel Xchange in Singapore and the Global and APAC region.

Key Responsibilities:

• Process and record incoming payments from B2B clients (travel agencies, hotels etc) via various payment methods (bank transfer, credit card, online payment platforms).
• Generate and distribute invoices to partners and customers in accordance with contractual terms.
• Monitor accounts for overdue balances and proactively follow up with partners to ensure timely collections.
• Reconcile AR sub-ledger to the general ledger and resolve discrepancies.
• Investigate and resolve payment issues, chargebacks, and disputes in coordination with customer support and business teams.
• Prepare AR aging reports and assist with cash flow forecasting.
• Support month-end and year-end closing activities, including revenue recognition and reporting.
• Maintain accurate AR documentation and support internal/external audits.
• Ensure compliance with company policies and industry regulations.
• Liaise with internal and external stakeholders across the region as required.
• Manage and lead the offshore team.

Qualifications:

• 5+ years of AR or general accounting experience, preferably in travel, e-commerce, or online services.
• Bachelor's degree in Accounting, Finance, or related field preferred.
• Experience with ERP/accounting systems (e.g. NetSuite, SAP, Oracle,) and payment platforms.
• Strong Excel skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, multicultural environment.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.