Accounts Officer

Hilton Worldwide, Inc.; Singapore; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Finance Accounts Officer/Assistant to join their dynamic team. This role involves reconciling and auditing various financial transactions, ensuring accuracy and compliance with standard operating procedures. You will have the opportunity to enhance your skills in customer service and problem-solving while contributing to a collaborative team environment. The ideal candidate will be proactive, flexible, and committed to delivering exceptional service to guests. Join this innovative firm and take your finance career to the next level!

Qualifications

• Experience in Receiving, Income Audit, Purchasing, or Accounts Receivable.
• Strong customer service focus and ability to resolve issues.

Responsibilities

• Reconcile and audit rate changes and discrepancies.
• Prepare daily Accounts Receivable work and resolve inquiries.

Skills

Reconciliation

Auditing

Customer Service

Problem Solving

Flexibility

Education

Bachelor's Degree in Finance or Accounting

Relevant Certifications (e.g., CPA)

Tools

CheckSCM

Job description

As the Finance Accounts Officer/Assistant, you will be responsible for performing the following tasks to the highest standards:

1. Reconcile and audit rate changes, discrepancies, corrections, voids, discounts, rebates, paid-out, house use, and complimentary use, gift vouchers, etc., ensuring accountability according to hotel standard operating procedures.
2. Prepare daily Accounts Receivable work, including Direct Bills, Group Bills, Rooms, and Food & Beverage charges.
3. Resolve inquiries related to Direct Bills by conducting thorough research, listening, and extending assistance to resolve problems.
4. Perform control checks as mandated by Hilton’s policies, procedures, and SOX requirements.
5. Ensure received goods are in good condition.
6. Verify the quantity and weight of deliveries in accordance with purchase and delivery orders or invoices.
7. Examine and unpack incoming deliveries; record shortages and reject damaged items.
8. Route goods to respective departments.
9. Trace and track deliveries to ensure timely arrival.
10. Monitor the goods return process.
11. Investigate and resolve situations where items received are not properly documented in the purchase order.
12. Perform a quick check on open purchase orders daily and liaise with the ordering department for follow-up.
13. Perform the receiving function on CheckSCM promptly.
14. Assist in other ad hoc duties as assigned.

What are we looking for?

An Accounts Officer with experience in Receiving, Income Audit, Purchasing, Accounts Receivable, or a combination of these areas. Hilton Garden Inn Singapore offers the opportunity to multi-task and broaden your experience and expertise.

A Finance Accounts Officer/Assistant working for Hilton Brands always prioritizes our Guests and collaborates with Team Members. To succeed in this role, you should demonstrate the following:

• Maintain a high customer service focus by approaching your job with the customers always in mind and proactively addressing their needs and requests.
• Take personal responsibility and initiative to resolve issues, communicating clearly with customers and colleagues.
• Be motivated and committed, approaching tasks with enthusiasm and seeking opportunities to learn new skills or knowledge to improve performance.
• Be flexible, responding quickly and positively to changing requirements and tasks.
• Show high team focus by cooperating and supporting colleagues to achieve team goals.
• Perform all duties safely, ensuring your safety and that of others in your workplace.
• Provide courteous, hassle-free service to guests and maintain a pleasant working environment.