ACCOUNTS MANAGER

ANAN INFOTECH PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company seeks an account manager to foster client relationships and drive sales. The role involves providing customer support, negotiating contract terms, and leading projects. Ideal candidates will have strong communication skills and experience in sales, ensuring client satisfaction while achieving company goals.

Qualifications

• Strong written and oral communication skills essential.
• Experience in sales is a plus.
• Ability to manage client relationships effectively.

Responsibilities

• Building and maintaining relationships with clients.
• Achieving sales targets and acquiring new clients.
• Providing customer support and addressing client queries.
• Negotiating contract terms while ensuring satisfaction.
• Leading project management activities for accounts.

Skills

Sales

Communication

Negotiation

Customer support

Project management

Product knowledge

Job description

Job Description & Requirements

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.