Account Receivable Officer(Debt Collector)

Q'son Kitchen Equipment Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A kitchen equipment company in Singapore is seeking an Account Receivable Officer (Debt Collector) to manage overdue payments and maintain accurate records of transactions. The ideal candidate will have strong communication and negotiation skills, with prior experience in debt collection being an advantage. Responsibilities include contacting customers, negotiating payment plans, and collaborating with the finance team. Competitive salary offered.

Qualifications

• Prior experience in debt collection or customer service is an advantage.

Responsibilities

• Contact customers to remind and collect overdue payments.
• Maintain accurate records of all communications and payment agreements.
• Negotiate repayment plans according to company policy.
• Report collection progress and issues to the finance or credit control department.
• Handle customer inquiries professionally.
• Record call details, customer responses, and payment commitments accurately.
• Work closely with finance or credit control to update payment status.

Skills

Good communication and negotiation skills

Ability to work independently

Ability to handle pressure

Job description

Account Receivable Officer(Debt Collector)

• Contact customers to remind and collect overdue payments.
• Maintain accurate records of all communications and payment agreements.
• Negotiate repayment plans according to company policy.
• Report collection progress and issues to the finance or credit control department.
• Handle customer inquiries in a professional and respectful manner.
• Make outbound calls to customers to remind and collect overdue payments.
• Record call details, customer responses, and payment commitments accurately.
• Work closely with the finance or credit control team to update payment status.

Requirements

• Good communication and negotiation skills.
• Able to work independently and handle pressure.
• Prior experience in debt collection or customer service is an advantage.

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