Account Receivable

YES WE BUILD PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A collection service company in Singapore is seeking a dedicated Debt Collection Officer to contact customers regarding overdue payments. Responsibilities include maintaining records, negotiating repayment plans, and collaborating with finance teams. Ideal candidates should have good communication and negotiation skills, as well as experience in customer service or debt collection.

Qualifications

• Minimum O Level or equivalent qualification.
• Good communication and negotiation skills.
• Able to work independently and handle pressure.
• Prior experience in debt collection or customer service is an advantage.

Responsibilities

• Contact customers to remind and collect overdue payments.
• Maintain accurate records of all communications and payment agreements.
• Negotiate repayment plans according to company policy.
• Report collection progress and issues to the finance department.
• Handle customer inquiries in a professional manner.
• Work closely with the finance team to update payment status.

Skills

Communication skills

Negotiation skills

Ability to work independently

Education

O Level or equivalent qualification

Job description

Responsibilities

• Contact customers to remind and collect overdue payments.
• Maintain accurate records of all communications and payment agreements.
• Negotiate repayment plans according to company policy.
• Report collection progress and issues to the finance or credit control department.
• Handle customer inquiries in a professional and respectful manner.
• Make outbound calls to customers to remind and collect overdue payments.
• Record call details, customer responses, and payment commitments accurately.
• Work closely with the finance or credit control team to update payment status.

Requirements

• Minimum O Level or equivalent qualification.
• Good communication and negotiation skills.
• Able to work independently and handle pressure.
• Prior experience in debt collection or customer service is an advantage.