Account Manager (Sales, IT Solutions)

JOB SUMMARY

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

RESPONSIBILITIES:

1. Prospect, identify and establish new customers.
2. Plan and execute sales strategies to achieve the sales quota.
3. Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients.
4. Effectively manage and drive the sales cycle from prospection through to successful closure.
5. Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
6. Develop long-term and trustworthy collaborative relationships across all levels within the customers’ environment.
7. Ability to build rapport and collaborate with others within the company and externally.
8. Ability to collect, track, and analyze large amounts of data.
9. Adaptability and strong problem-solving skills.
10. Excellent active listening skills.
11. Other tasks and projects as assigned by Reporting Manager or Management.

QUALIFICATION & EXPERIENCE
• Diploma/Degree in IT/Engineering or Business Administration.
• Self-starter.
• Excellent oral and written communication skills.
• Energized by customer interaction.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Can work in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Sales background preferred.
• Creative, energetic and positive.

SKILLS AND ATTRIBUTES:
• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.