Account Manager | Inbound Sales

DICKSON CAPITAL PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading financial services firm in Singapore is seeking a driven individual for a Client Servicing and Account Management role. This position focuses on nurturing relationships with car dealers to support business growth. Candidates should have strong interpersonal skills, a minimum of GCE O Level, and at least one year of experience in client servicing. Enjoy working in a supportive, family-like environment.

Benefits

Family-like working environment

Exposure in a rewarding industry

Opportunities for personal development

Qualifications

• Strong interpersonal and communication skills.
• Able to work independently in a fast-paced environment.
• At least 1-year experience in client servicing and processing role.

Responsibilities

• Conduct ongoing account management and client engagement.
• Perform brief KYC checks on newly onboarded dealers.
• Cross-sell products and services from Dickson Group.

Skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Problem-solving skills

Time management

Team player

Education

GCE O Level or equivalent

Job description

We are looking for a driven and relationship-focused individual to join our team in a Client Servicing and Account Management role. This is a client-facing position (not an accounting role) focused on building and maintaining strong business relationships with our key partners — specifically car dealers. You will play a critical role in nurturing these partnerships, ensuring seamless coordination, and driving business growth through excellent service and support.

Why Join Us?

• Work alongside car dealers and financial partners, gaining exposure in a fast-paced and rewarding industry
• Backed by a reputable brand with diversified businesses across automotive and finance sectors
• We value relationships, we believe in building trust, not just transactions
• Able to service various types of car dealers to hone existing skills for personal development
• Family-like working environment with high retention rate for both employees and happy customers

Job Objective:

You will be playing a Client Servicing, Account Management role whose duties include both building strong business relationships with clients (car dealers) and helping with the backend processing of their transactions.

Core Responsibilities:

• Conduct ongoing account management and client engagement
• Perform brief KYC checks on newly onboarded dealers
• Foster strong relationships with dealers/referrers to promote business transactions
• Cross-sell products and services from Dickson Group
• Educate and assist dealers with workflow for submissions to ensure seamless disbursement
• Monitor approval statuses and handle negotiation requests and feedback
• Build relationship with bankers and work closely with them so as to keep abreast of latest guidelines

Job Requirements:

• Minimum GCE O Level or equivalent
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• Able to work independently in a fast-paced environment
• Good time management skills to meet reporting deadlines
• Ability to identify and effectively solve problems
• Flexible, friendly, helpful nature and a team player
• At least 1-year experience in the client servicing and processing role (automotive industry experience is an added advantage!)