Account Manager - ICT Solution/ Gebiz

Trust Recruit; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore seeks an experienced Account Manager to build client relationships, manage accounts, and deliver effective solutions. The ideal candidate should have at least 4 years of relevant experience, particularly in the IT sector, and strong communication skills to engage with stakeholders. Competitive compensation is offered with an emphasis on customer satisfaction.

Qualifications

• Minimum 4 years of experience in account management or similar roles.
• Strong understanding of IT sector with knowledge in network and cyber security.
• Ability to influence stakeholders at all organizational levels.

Responsibilities

• Act as the primary liaison for client inquiries and issues.
• Foster long-term partnerships with key business stakeholders.
• Maintain and update client records and monitor contracts.
• Collaborate across teams for timely solution delivery.
• Identify upselling and cross-selling opportunities based on product knowledge.

Skills

Account management

Customer relationship management

Communication skills

Sales strategy

Education

Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering

Job description

Responsibilities:

• Act as the primary liaison for all client inquiries, concerns, and needs.

• Foster and grow strong client relationships by engaging with key business stakeholders to establish long-term partnerships.

• Maintain up-to-date and accurate client records, including monitoring contract updates and renewals.

• Collaborate with customers and internal cross-functional teams to ensure timely and effective delivery of solutions aligned with client expectations.

• Gain in-depth knowledge of the company’s products and services to identify opportunities for upselling and cross-selling.

Requirements:

• Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field

• Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred

• Have strong network and cyber security in the enterprise and government sectors as well as in local IT market

• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
  

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format [e-mail] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wang Chun Jin

EA Personnel Reg No: R1871708