Account Manager (Foreign), Global Commercial Banking

OVERSEA-CHINESE BANKING CORPORATION LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial services group in Singapore seeks a Cash Account Manager to manage and enhance client relationships, particularly with foreign customers in the Chinese market. The role requires at least 3-5 years of experience in banking, strong communication skills, and proficiency in Mandarin. A customer-centric mindset and drive for revenue growth are essential. Competitive compensation and opportunities for career advancement are offered.

Qualifications

• At least 3-5 years of working experience in banking or financial services.
• Strong experience in Cash Management Sales preferred.
• Ability to engage and influence customers' banking decisions.

Responsibilities

• Manage and enhance client relationships with a proactive approach.
• Build sales pipelines and deliver deposit and revenue KPIs.
• Collaborate with Product Partners to recommend treasury products.

Skills

Client Relationship Management

Sales Development

Communication Skills

Mandarin Proficiency

Education

University degree in any discipline

Job description

Overview

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore and the Asia Pacific by The Asian Banker. If you are a go-getter with high level of drive, do come and join our dynamic sales team today!

Key responsibilities

The Cash Account Manager will be responsible for managing and enhancing client relationships by taking a proactive approach to understanding client needs, providing tailored solutions, and ensuring the highest level of service. This role is crucial for driving revenue growth by increasing bank deposits, nurturing customer relationships with a particular focus on foreign customers especially in the Chinese market.

The ideal candidate will have a strong background in cash management, excellent communication skills and a customer-centric mindset.

• Client Relationship Management Build and maintain strong relationships with clients to understand their needs and ambition
  Provide advice and support to clients on their banking requirements
  Conduct day-to-day account servicing and regular compliance review to ensure proper due diligence and KYC
  Identify and nurture high-growth Chinese customers to support their regional expansion and life cycle, and facilitate the transition to appropriate segments to ensure tailored services that match their evolving needs are met
• Sales and Business Development Responsible for building sales pipelines and delivering deposit and revenue KPIs
  Formulate and execute account plans for identified customers in assigned portfolio to increase share of wallet
  Collaborate with Product Partners such as Global Treasury (GT) and Global Transaction Banking (GTB) to recommend treasury products such as Foreign Exchange (FX), Investments and Cash management solutions

Qualifications

• University degree in any discipline with at least 3 – 5 years’ of working experience in banking or financial services
• Articulate with strong communication and negotiation skills with the ability to engage and influence customers’ banking decisions
• Strong experience in Cash Management Sales preferred
• Highly driven and positively motivated
• Proficiency in written and spoken Mandarin required