Account Manager (ERP Business Software)

Job Responsibilities:

• Maintain strong relationships with existing clients to ensure a high customer retention rate.
• Drive revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market by identifying new opportunities.
• Schedule meetings to present updates and gather feedback from clients.
• Collaborate closely with in-house business analysts and functional consultants to provide solutions for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Upsell and cross-sell the company's products to existing accounts.
• Meet account performance KPIs as agreed with management.
• Update the in-house CRM system for account reporting.

Qualifications:

• Candidates with no prior working experience are welcome.
• At least 2 years of sales experience is needed for candidates with work experience.
• Remuneration will be based on your work experience.
• Possess a 'farmer' mindset and passion for client-oriented services.
• Proactive and a problem-solver.
• Understand the concepts of customer retention and account management.
• Willingness and patience to listen to customer feedback.
• Good presentation, communication, and written skills.
• Interested applicants may apply by sending their updated resume.
• Singaporean only may apply.

We regret to inform that only shortlisted candidates will be notified.