Account Manager / Business Development

ABeam Consulting (Singapore); Singapore; Remote; SGD 60,000 - 90,000; Full time

Job summary

ABeam Consulting is seeking a proactive Account Manager / Business Development professional to manage key client relationships and drive growth in SAP services. This remote role requires strong interpersonal skills, experience in account management, and familiarity with SAP products. Join a dynamic team focused on business transformation and client satisfaction.

Qualifications

• Proven experience in account management or business development roles, preferably in SAP or enterprise IT services.
• Experience working with offshore delivery teams and coordinating across time zones.
• Familiarity with SAP products and licensing is a strong advantage.

Responsibilities

• Act as the primary point of contact for assigned clients.
• Identify upsell or cross-sell opportunities within existing accounts.
• Collaborate with internal delivery teams to ensure smooth execution of SAP projects.

Skills

Interpersonal skills

Communication skills

Proactive management

Education

Bachelor’s degree in business, IT, or related field

Job description

About Us:
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

About the Role:
We are looking for a proactive and customer-focused Account Manager / Business Development professional to manage key client relationships, ensure ongoing customer satisfaction with our SAP services, and identify opportunities for account growth. This is a remote role based offshore, with flexibility for occasional travel to Singapore.

Key Responsibilities:

• Client Relationship Management:
  • Act as the primary point of contact for assigned clients.
  • Maintain regular communication with client stakeholders to ensure satisfaction and address concerns promptly.
  • Schedule and lead periodic client check-ins and satisfaction reviews.
• Service Delivery Support:
  • Collaborate with internal delivery teams to ensure smooth execution of SAP projects and AMS engagements.
  • Track and follow up on customer concerns, escalations, and feedback to ensure timely resolution.
  • Assist in coordinating service performance reviews and reporting.
• Business Development:
  • Identify upsell or cross-sell opportunities within existing accounts (e.g., additional SAP modules, enhancements, change requests).
  • Explore and propose new business opportunities aligned with customer needs.
  • Maintain awareness of upcoming license renewals, expansions, and compliance requirements.
• Coordination & Reporting:
  • Provide regular account updates, status reports, and pipeline tracking to regional leadership.
  • Work closely with presales, delivery, and commercial teams to support proposals and pricing discussions.
• Travel:
  • Willingness to travel to Singapore occasionally for key meetings or relationship-building activities.

Requirements:

• Proven experience in account management or business development roles, preferably in the SAP or enterprise IT services space.
• Strong interpersonal and communication skills, with the ability to build rapport and influence client stakeholders.
• Experience working with offshore delivery teams and coordinating across time zones.
• Self-driven, organized, and proactive in managing customer relationships and internal follow-ups.
• Familiarity with SAP products and licensing is a strong advantage.
• Bachelor’s degree in business, IT, or related field.

Preferred Skills:

• Knowledge of SAP SuccessFactors, SAP S/4HANA, or other SAP solutions.
• Experience with license management or working with SAP/SI partners.
• Comfortable working remotely with global teams.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.