Account Manager

Activate Interactive Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading technology consultancy in Singapore is seeking an Account Manager for Government Accounts. This role involves managing relationships with government clients, ensuring optimal service delivery while pursuing new business opportunities. Candidates must have relevant experience, excellent communication skills, and a strong understanding of public procurement processes. A dynamic work environment with competitive salary and opportunities for career advancement awaits the successful applicant.

Benefits

Competitive salary with performance incentives

Opportunities for career advancement

Collaborative and supportive work environment

Direct access to key projects

Qualifications

• 3–6 years in account management, preferably in resource augmentation or IT outsourcing.
• Prior experience with government agencies or GovTech is preferred.
• Strong understanding of public sector procurement processes.

Responsibilities

• Manage and expand relationships with government clients, ensuring satisfaction.
• Identify new resource augmentation opportunities and respond to tenders.
• Coordinate with recruitment teams and support onboarding processes.

Skills

Excellent communication

Stakeholders-management

Interpersonal skills

Results-driven

Resourceful

Collaborative

Organised

Education

Bachelor’s degree in Business, Human Resources, IT

Job description

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Account Manager (Government Accounts)

As an Account Manager, you will be responsible for managing and expanding relationships with government clients, especially within GovTech and related public sector entities. You will act as the main liaison between the client and internal delivery and talent acquisition teams, ensuring optimal client satisfaction, successful deployment of resources, and long-term partnership growth.

What will you do?

Client Management

• Serve as the primary point of contact for assigned government and GovTech accounts.
• Build and nurture long-term relationships with key stakeholders, procurement officers, and project owners.
• Ensure service delivery aligns with client expectations and SLA requirements.

Business Development

• Identify and pursue new resource augmentation opportunities within existing government accounts.
• Monitor government procurement platforms (e.g., GeBIZ) for tenders and projects relevant to manpower supply.
• Respond to RFPs and prepare proposal submissions in collaboration with pre-sales and HR teams.

Financials

• Accountable for revenue and margin targets assigned.

Talent Deployment Support

• Coordinate with recruitment teams to ensure timely fulfilment of client requirements.
• Assist in candidate screening for cultural fit and role alignment when required by clients.
• Oversee onboarding, contractor engagement, and ongoing relationship management of deployed resources.

Contract & Compliance Oversight

• Ensure compliance with government procurement policies and contractual obligations.
• Track contract renewals, extensions, and resource replacement needs proactively.

Reporting & Feedback

• Provide regular account performance reports to internal leadership and clients.
• Conduct client feedback sessions to improve service quality and identify upsell opportunities.

What are we looking for?

Experience:

• 3–6 years in account management, preferably in resource augmentation, staffing, or IT outsourcing.
• Prior experience managing accounts withgovernment agencies or GovTechis highly preferred.
• Strong understanding of public sector procurement processes (GeBIZ, bulk tenders, etc.).

Skills & Attributes:

• Excellent communication, stakeholders-management, and interpersonal skills.
• Results-driven, client-focused, resourceful, and collaborative.
• Capable of multi-tasking and handling multiple accounts and tight timelines.
• Organised and apt to plan ahead

Qualifications:

• Bachelor’s degree in Business, Human Resources, Information Technology, or related fields.
• Knowledge of Singapore’s public sector ecosystem is a significant advantage.

What do we offer in return?

• Competitive salary with performance incentives
• Opportunities for career advancement in a growing sector
• A collaborative and supportive work environment
• Direct access to key projects within Singapore’s digital transformation efforts

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [e-mail]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.