Account Manager

Philips Iberica SAU; Singapore; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager to enhance customer relationships and drive sales in the healthcare sector. This role involves managing customer accounts, developing tactical plans aligned with regional strategies, and collaborating with diverse teams to achieve sales targets. The ideal candidate will possess a customer-first mindset, strong communication skills, and a proactive approach to stakeholder management. Join a forward-thinking company committed to delivering high-quality healthcare solutions while working in a dynamic and inclusive environment.

Qualifications

• 3+ years of experience in healthcare or medical devices.
• Knowledge of hospital workflows and managing channel partners.

Responsibilities

• Act as a single point of contact for customer accounts.
• Prepare and implement tactical account plans and sales strategies.

Skills

Customer-first attitude

Interpersonal skills

Communication skills

Stakeholder management

Attention to detail

Self-motivated

Education

Bachelor’s Degree in a related discipline

Tools

SFDC (Salesforce)

Job description

Job Title

Account Manager

Job Description

You are responsible for

• Acts as a single point of contact for customer accounts and Philips authorized channel partner(s) for Ultrasound & other modality product portfolio.
• Prepares the tactical account plan in line with the regional account strategy and implements the sales strategy. Responsible for managing the funnel in SFDC and working with channel partners to build strong funnels and deliver business outcomes.
• Achieves budgeted sales volumes, prices, profit margins, and sales forecasts at a specified number of customers and channel partners' quarterly and yearly performance.
• Coordinates internal and external resources, including local sales force and marketing support, such as Product Sales Specialists, Project Managers, Customer Service, MarComs, and Application Specialists, to meet objectives.
• Contributes to the development and implementation of local marketing strategies.
• Analyzes and reports on sales results, market trends, competition, and expectations systematically.
• Increases profitability through upgrades and positioning in the install base, including end-of-life replacements.

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor’s Degree in a related discipline.
• Minimum of 3 years’ experience, preferably in healthcare, medical devices, or as a sonographer.
• Knowledge of hospital workflows, stakeholder management, and experience managing channel partners beyond direct sales is advantageous.
• Self-motivated with the ability to own responsibilities and multitask in a fast-paced environment.
• Attention to detail and a proactive, can-do attitude.
• Experience managing diverse stakeholders.
• Excellent interpersonal and communication skills with the ability to influence at all levels.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

We are a health technology company committed to accessible, high-quality healthcare for all. Do the work of your life to help others.

Learn more about our business.

Discover our history.

Learn more about our purpose.

If you’re interested and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our diversity and inclusion here.