Account Manager

Singtel Group; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An empowering career awaits at a forward-thinking company, where you can make a significant impact by managing key accounts and driving business growth. This dynamic role involves engaging with customers to understand their needs, preparing compelling sales pitches, and negotiating successful deals. Join a vibrant team that values your contributions and offers a full suite of health and wellness benefits, ongoing training, and internal mobility opportunities. If you're self-driven, motivated, and ready to thrive in a fast-paced environment, this is the perfect opportunity for you to unlock new possibilities and accelerate your career growth.

Benefits

Health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 5+ years of relevant sales support experience required.
• Strong account management and customer engagement skills needed.

Responsibilities

• Manage and retain key accounts while developing new business opportunities.
• Ensure sales and profit targets are met with excellent customer satisfaction.

Skills

Account Management

Sales Support

Customer Engagement

Telecommunication Industry Knowledge

IT Industry Knowledge

MS Office Proficiency

Communication Skills

Self-motivation

Pressure Management

Stakeholder Engagement

Education

Diploma or Degree in any discipline

Tools

MS Office

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an Impact by

• Being part of a dynamic team to actively manage, retain, defend Key and Strategic accounts and develop new business opportunities for both Telco and ICT solutions.
• Ensuring sales targets, revenue and profit targets are met.
• Ensuring excellent Customer Satisfaction levels with every Customer engagement and meeting customer experience and NPS targets.
• Understanding customer’s businesses and needs, and identifying influencers and decision makers within a customer organization to pitch Singtel’s ICT solutions and capabilities.
• Managing sales funnels and accounts planning and reviewing with management.
• Providing regular solution updates and reviews with customer decision makers.
• Preparing and conducting sales pitches.
• Negotiating with customers and effectively closing business deals.
• Meeting all BR targets for strategic growth pillar products.

Skills for Success

• A Diploma or Degree in any discipline with at least 5 years of relevant sales support related experience.
• Experience in account management.
• Able to manage and engage customers.
• Self-driven with a proven sales track record in Telecommunication or IT industries.
• Proficient in MS Office to prepare sales presentations, quotations and proposals.
• Dynamic and outgoing.
• Self-motivated and able to work independently with minimal supervision.
• Responsible, meticulous, motivated and independent.
• Excellent communication skills, both written and oral.
• Able to perform in a fast-paced environment and work under pressure.
• Able to engage and work with stakeholders from different departments for customer projects.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.