Account Management

Borr Drilling; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company operating in the FinTech sector is seeking an Account Manager to build and maintain partnerships with merchants. The role involves collaboration with diverse teams to drive product usage, foster relationships, and analyze market needs. Ideal candidates should have over three years of relevant experience and excel in communication and negotiation skills, adaptable to a fast-paced work environment.

Qualifications

• 3+ years experience in Account Management, preferably in FinTech or financial services.
• Strong understanding of offline and eCommerce platforms.
• Creative, flexible individual with the ability to handle pressure.

Responsibilities

• Grow and support existing merchants by building long-term relationships.
• Collaborate with cross-functional teams to deliver tailored solutions.
• Analyze performance data and translate insights into growth strategies.

Skills

Communication

Negotiation

Relationship Management

Analytical Skills

Education

Relevant academic qualification

Job description

Job Responsibilities and Duties:

• Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
• Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
• Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
• Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
• Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
• Other ad hoc tasks as required

Requirements:

• Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
• Candidates with more experience will be considered for more a senior role
• Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
• Excellent communication, negotiation, and relationship management skills.
• A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment
• Ability to work collaboratively across functions, yet independently