Account Executive (Aerospace)

Job Responsibilities

• To be responsible for accomplishing key aftermarket sales goals and delivering excellent customer service. This position is key to supporting Services & Support in achieving key growth targets and contributing to the Sales Strategy for long-term growth, including the responsibility for a portfolio of customer accounts and the monitoring and reporting of sales metrics.
• Manage and grow a portfolio of customers in line with annual sales targets (revenue) and Customer Experience standards (Net Promoter Index, Turnaround Time, On Time Delivery).
• Develop sales opportunities within geographic territory.
• Proactively execute all stages of the sales cycle including prospecting and lead follow-up.
• Maintain a pipeline of sales to enable achievement of bookings targets.
• Work with the wider sales team to assist campaigns for lead generation across a broad range of company products.
• Manage customer forecasts and provide regular feedback to the planning team.
• Analyse customer and market trends to identify sales opportunities.
• Manage the administration for a portfolio of APAC primary customers including Contract Review and Quote generation.
• Execute the order management process for both Spares and Repair including AOG in accordance with Customer Experience culture standards.
• Act as the primary daily contact for a portfolio of customers, successfully managing regional customer enquiries and cases, delivering exceptional Customer Experience at every interaction.
• Provide regular reports to track Customer performance, including sales metrics, Customer Satisfaction, and month-end.
• Owner of the Net Promoter score for assigned Customers, responsible for successfully resolving customer queries and issues.
• Support customer AOG requirements as per the Company’s AOG commitment to customers.

Requirements

• Min Diploma level education or at least 2 years of experience in a sales environment within the aerospace industry.
• Proficiency in SAP and MS Office, especially Excel preferred.
• Customer-focused and capable of managing a portfolio of accounts while retaining focus on achieving annual sales targets.
• Excellent communicator and team player.
• Strong selling and negotiation skills.
• High degree of attention to detail.
• Strong sense of urgency & skills in prioritization.
• Excellent verbal and written communication skills.
• Track record of building and maintaining customer/client relationships.
• Well-organized, detail-oriented, and ability to multi-task.
• Ability to work independently and prioritize duties with minimal supervision to meet deadlines.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.