Account Executive

Publicis Groupe; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading marketing and advertising company is looking for an Account Executive to strengthen client relationships and drive business growth. This role focuses on client management and collaboration across teams, leveraging insights for optimized solutions. Candidates should possess strong interpersonal skills and a keen understanding of account operations.

Benefits

20 paid holidays

Flexible work arrangements

Childcare and family care leave

Comprehensive medical coverage

Hybrid work arrangements

Professional development opportunities

Employee recognition programs

Qualifications

• Strong interpersonal skills and ability to build rapport with clients.
• Detail-oriented with strong project management capabilities.
• Must have at least 2 years of experience in account management.

Responsibilities

• Build and maintain strong client relationships to ensure satisfaction.
• Proactively identify upsell and cross-sell opportunities.
• Support the development of quarterly business reviews and presentations.

Skills

Interpersonal Skills

Client Relationship Management

Attention to Detail

Project Management

Presentation Skills

Education

Min 2 years working experience

Tools

Excel

PowerPoint

Job description

Job Description

How You’ll Make an ImpactAs an Account Executive at Epsilon, you will be at the forefront of client engagement, collaborating with the client services team to build and nurture relationships, thereby significantly contributing to client retention and loyalty. You will actively support client conversations to identify and pursue new upsell and cross-sell opportunities. Your crucial ability to collaborate seamlessly with both internal and client-side teams will ensure smooth administrative and commercial arrangements. Leveraging data-driven insights, you will identify opportunities for optimization, directly contributing to our clients' success and growth.What You’ll Achieve

• Client Relationship Management: Build and maintain strong client relationships and ensure client satisfaction and loyalty.Be attentive to client needs, goals, and challenges. Support client leads and act as the secondary point of contact for clients, addressing their needs and concerns.
• Sales and Business Development within existing client accounts: Proactively support conversations with clients and client leads to identify and pursue new upsell and cross-sell opportunities. Work closely with different teams to curate and develop presentations. Be meticulous working with business ops, legal and finance teams both internal and externally to ensure seamless operations where administrative/contractual/commercial arrangements and tracking are concerned.
• Reporting/Analytics: Support the development and compilation of Quarterly Business Reviews, Insights presentations and Workshops (if applicable) to various client teams.

Who you Are

What You’ll Bring With You:

• Strong interpersonal and engagement skills; able to build rapport and collaborate effectively across teams.
• Sharp and keenly attuned to client’s needs and develop effective solutions as well as possible cross-sell and upsell opportunities.
• Detailed oriented and meticulous; am comfortable with numbers.
• Self-starter and takes initiative in following up on people and delivery milestones.
• Process-oriented and strong project management skills.
• Able to multi-task; manage multiple tasks and projects simultaneously.
• Strong presentation skills – able to negotiate, and present effectively.
• Proficient with excel, powerpoint and comfortable with data extracts and validation.
• Min 2 years working experience in the area of account management, client services or worked in technology/consulting firms etc.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity.We are transparent and have the courage to do the right thing.
• Work together to win together.We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose.We shape the market with big ideas that drive big outcomes.
• Respect all voices.We embrace differences and foster a culture of connection and belonging.
• Empower with accountability.We trust each other to own and deliver on common goals.

Because you Matter

• Time to Recharge: 20 paid holidays, flexible work arrangements
• Family Well-Being: Childcare and family care leave, Comprehensive employee and dependents medical coverage
• Extra Perks: Hybrid work arrangements, professional development, employee recognition, employee assistance programmes (health coaching and counselling)

Epsilon is an Equal Opportunity Employer.As part of our dedication to enhance ourinclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership, religion or belief.#LI-JD1