Key Account Executive

ShopBack; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Career progression paths

Competitive compensation

Open and collaborative culture

Job summary

ShopBack in Singapore is looking for a motivated individual for a merchant management role. You'll develop and execute campaigns to grow ShopBack’s merchant base, collaborate with various teams, and ensure operational tasks related to merchant management are handled efficiently.

The ideal candidate has experience in account management or marketing, and should be capable of multitasking under pressure while delivering accurate results. ShopBack encourages diversity and offers a collaborative culture with career progression opportunities.

Qualifications

• Experience in account/client management, marketing, or eCommerce preferred.
• Ability to multitask under pressure and maintain accuracy.
• Ability to derive insights from research and data.

Responsibilities

• Grow merchant partnerships by developing and executing campaigns.
• Prepare and deliver presentations to potential merchants.
• Collaborate with Operations and Marketing teams for campaign execution.

Skills

Account/client management

Marketing

eCommerce

AI tools usage

Interpersonal skills

Analytical skills

Problem-solving

Education

Degree or strong internship experience

Job description

Our Journey

The ShopBack Group is Asia‑Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost‑effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in‑store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Responsibilities:

• Directly responsible for growing ShopBack’s merchants by developing ideas for merchant campaigns, pitching and execution of campaigns
• Growing ShopBack’s merchant base by acquiring new merchant partnerships and identifying growth sectors
• Prepare and deliver presentations to merchants
• End‑to‑end responsibility of portfolio including operational and troubleshooting tasks related to merchant management
• Collaborate with functional teams including Operations and Marketing teams to execute campaigns
• Working directly with the regional merchants team to actively plan out strategies for business growth and merchant expansion

Requirements:

• Having experience in account/client management, marketing or eCommerce is an advantage.
• Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
• Fresh graduates with strong internship experience are welcomed to apply
• A self‑starter and motivated individual with can’t‑is‑not‑an‑option attitude
• Strong interpersonal skills with good analytical skills
• A problem‑solver who’s not discouraged by failure or mistakes
• Must be able to multitask under pressure while maintaining high level of accuracy of the work
• Ability to derive and convey actionable insights from research and data
• Enthusiastic and effective problem solver

ShopBackers' DNA

• Grit - We tackle all challenges head‑on, working together to solve problems and achieve success.
• Hunger - We value hard work, and having relentless drive.
• Speed - We move fast and have a bias for action, all to deliver maximum impact.
• Impact - We focus on results, always aiming for the best possible outcomes and timelines.
• Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!