Account Executive

PROTOCOL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

PROTOCOL PTE. LTD., an award-winning creative agency in Singapore, is seeking an Account Executive to support key accounts. The role involves managing client relationships, collaborating with creative teams, and leading client proposals to ensure successful campaign execution. The ideal candidate may have some experience or be a fresh graduate eager to learn in a dynamic environment.

Qualifications

• At least 1 year of experience in an advertising agency or related field is preferred, fresh graduates welcome.
• Strong communication and organizational skills needed.

Responsibilities

• Support the Account Director and team on tactical and strategic account aspects.
• Lead, pitch, and present to clients.
• Manage daily account liaison requirements.

Skills

Client Management

Communication

Analytical Reporting

Education

Bachelor's degree or equivalent

Job description

Listed amongst Marketing Magazine's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands such as SingPost, Mandai, Canon, Milo, Lendlease, Starhub, giga, Nestlé, ENEOS, MAGGI, Meiji, and the Singapore Grand Prix.

Our creative spin-off projects like fifty-two and ChillPills have been featured in numerous mainstream and trade media.

The account executive will support the agency across 3-4 key accounts.

Scope of work

• Support the Account Director and Account Servicing Department (ASD) team members on tactical and strategic aspects of the account;
• Confidently lead, pitch, and present to clients during proposals;
• Serve as a touch-point for daily account liaison requirements;
• Engage in difficult conversations with clients on behalf of team members;
• Lead the process of establishing ways of working for the social team, including conducting audits, creating analytics reports, proposals, and processes for clients.

For all placements

• Help the agency and clients stay up-to-date with the ever-changing social and digital platforms;
• Support clients in community management and response escalation;
• Collaborate with the creative and management teams to develop campaign concepts and proposals;
• Work with the creative team on visual concepts, including graphic design and animated content;
• Ensure the agency remains informed of all changes across social media platforms;
• Manage client and team expectations in line with agreed scope and costs;
• Handle out-of-scope work, ensuring it is reasonable, billable, and within timelines and resources;
• Coordinate resources and work closely with internal and external teams to meet targets, deadlines, and deliverables.

Key requisites

• Preferably at least 1 year of experience in an advertising agency or related field; fresh graduates are welcome to apply.