Account Coordinator

Tek Systems; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join the Sales & Operations team of a leading Super App in Southeast Asia as an Account Coordinator. You will analyze sales data, support key accounts, and collaborate across teams to enhance operational excellence. This role requires strong data management and communication skills, along with proficiency in Excel. If you're proactive and detail-oriented, we want you to help shape the future of commerce.

Qualifications

• Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, IF statements, INDEX MATCH).
• Experience working with data sets—whether through internships, academic projects, or prior work experience.
• Strong attention to detail and a high degree of accuracy in data reporting.
• Fast learner with a proactive, can-do attitude and ability to work independently.
• Team player with good interpersonal and communication skills.

Responsibilities

• Analyze and organize sales and operational data to surface insights and improve workflows.
• Build and maintain reports, dashboards, and presentations to support commercial decision-making.
• Collaborate with customer support to validate disputed orders and create actionable summaries for key clients.
• Monitor and manage the merchant billing process, ensuring data accuracy and resolving discrepancies.
• Support sales teams with ad-hoc account servicing and issue resolution.
• Help improve internal processes through data-driven recommendations.

Skills

Microsoft Excel

Data Analysis

Interpersonal Skills

Communication Skills

Education

Degree in Business, Analytics, or related discipline

Tools

PowerPoint

Word

Google Workspace

Job description

• Analyze and organize sales and operational data to surface insights and improve workflows
• Build and maintain reports, dashboards, and presentations to support commercial decision-making
• Collaborate with customer support to validate disputed orders and create actionable summaries for key clients

Join the Sales & Operations team of Southeast Asia’s leading Super App, where we harness data and insights to improve sales efficiency, enhance merchant experiences, and power high-impact decisions. We're looking for an Account Coordinator who is data-savvy, process-driven, and ready to make a real impact across commercial operations.

About the Role

In this role, you’ll play a vital part in optimizing sales processes and supporting key accounts. From analyzing sales data to validating disputed orders, you’ll be the backbone of operational excellence. Your ability to manage data, coordinate across teams, and communicate effectively will be key to driving performance and sustaining merchant satisfaction.

What You’ll Be Doing

·Analyze and organize sales and operational data to surface insights and improve workflows

·Build and maintain reports, dashboards, and presentations to support commercial decision-making

·Collaborate with customer support to validate disputed orders and create actionable summaries for key clients

·Monitor and manage the merchant billing process, ensuring data accuracy and resolving discrepancies

·Support sales teams with ad-hoc account servicing and issue resolution

·Help improve internal processes through data-driven recommendations and collaboration across departments.

What You’ll Bring

·Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, IF statements, INDEX MATCH)

·Experience working with data sets—whether through internships, academic projects, or prior work experience

·Strong attention to detail and a high degree of accuracy in data reporting

·Fast learner with a proactive, can-do attitude and the ability to work independently

·Team player with good interpersonal and communication skills

·Degree in Business, Analytics, or a related discipline

·Familiarity with PowerPoint, Word, and collaborative tools (Google Workspace).

Bonus Points If You Have

·Knowledge of Salesforce, Power BI, SQL, or any programming languages

·Prior experience in sales, business development, operations, or strategy

·Interest in tech, data analysis, or commercial operations.

What Makes You a Great Fit

·You catch data discrepancies quickly and are passionate about getting the numbers right

·You adapt well to fast-paced environments and aren’t afraid to take initiative

·You enjoy collaborating and learning from cross-functional teams

·You're curious and eager to streamline and improve how things are done.

What We’re Not Looking For

·Limited Excel skills or lack of familiarity with core functions

·Frequent mistakes or inconsistencies in past data/reporting work

·Inability to commit to required working hours (10AM–7PM).

Ready to make data work harder and smarter? Apply now and be part of a team that’s shaping the future of commerce with the region’s Super App.

EA Reg No: R24125692, Janani Arrii

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544