Academic Advisor (Bilingual)

Crimson Education; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Flexible work environment

Training budget

Psychologist on staff

Global company with 28 markets

Job summary

Crimson Education is seeking a motivated sales-focused professional to join our hybrid role in Singapore. The candidate will drive outreach to families, conduct consultations, and promote Crimson’s education programs while building lasting relationships across markets.

Ideal candidates have a Bachelor’s degree in sales or business, fluency in English and Mandarin, and familiarity with the US college admissions landscape.

Qualifications

• Bachelor’s degree in sales, business or education-related field preferred.
• Fluent in English and Mandarin with strong interpersonal skills.
• Experience in higher education admissions or understanding the college process is a plus.

Responsibilities

• Meet sales targets and drive customer acquisition for Crimson Education.
• Identify and engage new potential Crimson customers and build relationships with families.
• Conduct sales consultations and academic assessments aligned with Crimson’s brand and methods.
• Present and promote Crimson products to prospective families.
• Onboard new clients to the Student Success Manager team and upsell when appropriate.
• Collaborate with Accounts to ensure timely payments and provide feedback to improve processes.

Skills

English fluency

Mandarin fluency

Education

Bachelor’s degree in sales or business

Tools

Salesforce

Job description

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

We’re the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia and New Zealand.

This is a full-time, hybrid role based in Singapore. Open to Singapore citizens and permanent residents only.

What are the main responsibilities for this role?

• Achieving agreed-upon sales targets and outcomes
• Identifying and interacting with new potential Crimson customers
• Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
• Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture
• Presenting and promoting Crimson products as per the company's sales process to prospective families
• Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals
• Consistent and timely onboarding of new clients to the Student Success Manager team
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
• Expediting the resolution of customer problems and complaints to maximize satisfaction
• Continuously improving sales techniques and enhancing industry knowledge
• Hosting or attending some sales oriented marketing events (mostly online) when necessary
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Providing feedback and suggestions on how to improve sales processes
• Being a proactive contributor to a generous, close-knit high high-performing team

What skills and experience are required?

• A Bachelor’s degree in sales or business or an education-oriented field, and/or equivalent job experience in sales, with a preference for experience in the education space
• Fluency in English and Mandarin
• Experience with higher education or a deep understanding of the college application process; Knowledge of the US college admissions process and competitive Ivy League landscape is a plus
• Excellent interpersonal and presentation skills; experience speaking or presenting in front of large groups is a plus
• A clear understanding of sales fundamentals
• Strong communication skills and customer rapport building
• Interest in working with families and students to connect them to the best program
• Knowledge of CRM platforms, such as Salesforce, is a plus

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high-performing and ambitious team
• Radical Candor is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you’re passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we’d love to hear from you!

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