7506 - Outbound Call Agent

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in HR services is seeking a Customer Service Representative to manage inbound and outbound payments related to hospital bills. The position requires relevant experience and proficiency in Microsoft Office, making it essential for effective customer interaction. This role involves various responsibilities, including receivables management and responding to patient inquiries.

Qualifications

• Relevant experiences in customer service.
• Proficient in Microsoft Office applications.
• Must possess at least Higher secondary or equivalent.

Responsibilities

• Handling inbound and outbound calls regarding hospital bill payments.
• Managing receivables and providing customer service assistance.
• Handling patient inquiries and sending statements of accounts.

Skills

Microsoft Office

Customer Service

Education

Higher secondary / Pre-U / A level / College

Professional Certificate or equivalent

Job description

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279