6723 - Application Support Analyst (Logistics/Enterprise Systems)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks an experienced Application Support Analyst to develop and maintain enterprise applications. The role involves user communication, application testing, and providing technical support. Candidates should have a Diploma/Degree in Computer Science and at least 3 years of relevant experience. The position offers a salary range of $4000-$6000.

Qualifications

• 3 years or more of relevant experience in systems design and application development.
• Excellent communication and documentation skills.

Responsibilities

• Communicates with end-users and vendors to gather requirements.
• Participates in testing new functionality for applications.
• Provides second-level end-user support for enterprise applications.
• Manages Request/Incident tickets from users.
• Works closely with global IT offices to resolve issues.

Skills

Systems design

Application development

Communication skills

Documentation skills

Education

Diploma/Degree in Computer Science

Job description

Working Days : Mon – Fri, 8.30 am – 6.00 pm
Salary $4000-$6000
Location : Changi South

Summary
The Application Support Analyst is responsible for the development, maintenance and support of applications for the enterprise delivered via the web, Internet and Intranet and/or client-server. The incumbent is responsible for applying best practices, architectures, and patterns, assists other developers in programming, and aids in planning, unit testing, and deploying applications.

Responsibilities
• Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for all applications
• Participates in the design, specification, maintenance and execution of testing new and changed functionality for medium to complex applications
• Write specifications for specific applications as requested by various business units.
• Updates system end-user and training documentation
• Provides second-level end-user support for our enterprise applications.
• Maintains business process procedures in conjunction with the process owners
• Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems
• Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems
• Manage EDI projects with customers and global IT development team.
• Works closely with our global IT offices to resolve issues and manage deployments

Job Requirements
• Diploma/ Degree in Computer Science, Information System or related discipline
• 3 years or more of relevant experience with good exposure in systems design and application development.
• Excellent communication and documentation skills.

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279