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A leading company is seeking a Digital Ambassador to support hawkers and merchants in their digitalization efforts. The role involves stakeholder engagement, report generation, and logistical support. Ideal candidates should possess strong interpersonal skills and relevant experience.
Salary: $3450
Working Days: 5 days per week (Monday to Sunday, based on schedule)
Working Hours: 8.5 hours of worked
Duration: 1 year contract
Location: Islandwide
Responsibilities:
Assist the Program Head to build and maintain digital support for hawkers and heartland merchants and maintain relationships with partners to sense, match, activate and monitor the digitalization landscape of the local community
Ensure the Digital Ambassador maintain service standards in their engagements with seniors, hawkers and merchants
Assist with logistical requirements at the hubs
Ensure the timely execution and completion of the monthly senior call-back for the GRC and conduct survey interviews
Support the Operations Manager in liaising with the partners in setting up of n setting up of roving counters, learning journeys, events and pop-up counters and assist client’s publicity materials for activities
Ensure engagements are captured, keyed into the CRM system and activities for compilation.
Generate monthly reports to update Operations Manager on engagement numbers and Digital Ambassador performance
Support Program Head in stakeholder management for partnerships and follow-ups, facilitating and coordinating collaborations, volunteer management and conducting training sessions.
Requirements;
1-3 years relevant work experience in leadership or business development roles.
Meticulous individual with good interpersonal, communication and writing skills
Able to sense-make to anticipate/escalate issues and identify opportunities
Strong stakeholder engagement and management skills
Able to manage a team
Able to adapt to different situations and environments
Proficient in Microsoft Office.
**We regret to inform that only shortlisted candidates would be notified.
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Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong