3 Months Temp Digital Ambassador #HYTT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking candidates for a customer service role. The position involves assisting customers with app account creation and navigation, handling queries related to SIM and router exchanges, and performing prepaid top-ups. Ideal applicants should have customer service or retail experience and a problem-solving attitude.

Qualifications

• Customer service or retail experience preferred.

Responsibilities

• Assist customers in creating accounts and downloading the app.
• Guide customers on app usage and microsite navigation.
• Help with Q-matic system and issuing Q tickets.

Skills

Customer service

Retail experience

Job description

Job Scope:

• Assist customers in creating accounts & downloading the app
• Guide them on using the app & navigating the microsite
• Help customers with Q-matic system & issuing Q tickets
• Support SIM & router exchanges + eSIM activations
• Assist with prepaid top-ups & general inquiries

Requirements:

• Customer service / retail experience preferred!

All qualified applicants, please click “ APPLY NOW”

Or you may send in your updated resume to:

Interested candidates, please submit your resume to [e-mail]

EA Personnel Name: Kimmy Low Yi Ting

EA Personnel No: R23112122

EA License No: 99C4599