3 months Patient Account Officer role - NOVENA - $12 an hour

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare recruitment agency in Singapore is seeking a candidate to ensure a smooth patient journey. Responsibilities include managing admission paperwork, providing financial counselling, and assisting patients during billing processes. The ideal applicant must possess a Nitec or Higher Nitec qualification and have a pleasant, customer-service-oriented demeanor. Interested candidates should email their resumes.

Qualifications

• Minimum education requirement is Nitec / Higher Nitec.
• Must be pleasant and customer service oriented.
• Keen interest to work in a hospital environment.

Responsibilities

• Ensure smooth patient journey through engagement activities.
• Manage admission/discharge paperwork and billing.
• Provide financial counselling related to patient billing.

Skills

Customer service orientation

Data entry

Financial counselling

Education

Nitec / Higher Nitec

Job description

• Performs a mix of tasks to ensure a smooth patient journey by involving in patient engagement activities as well as effectively managing admission/discharge paperwork
• Perform admission process
• Generate bill estimate and provide financial counselling to patient/next of kin advise patient on medisave / medishield / private shield / Corporate guarantees scan and archive documents
• Perform in-flight accounts follow up
• Perform re-financial counselling
• Escalate patients who have financial difficulties to reporting officer
• Perform Billing during discharge
• Data entry of all fees and information into the system

Requirements

• Possess minimum Nitec / Higher Nitec
• Pleasant and customer service oriented
• Keen interest to work in a hospital
• Able to work Day shift, latest until 8:30pm.
• 7am- 4.30pm
• 830am-6pm
• 11am-8.30pm

For interested candidate, please email your resumes to [e-mail]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599