3 Months - 1 Year Temp Call Centre Agents (Govt Project) - UBI / $13/HR #ECT

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company is seeking temporary Call Centre Agents for a government project. You will be the first point of contact for customers, handling inquiries and supporting client calls, ensuring that satisfactory resolutions are provided. This role requires good interpersonal skills and multitasking abilities, focusing on delivering excellent service.

Qualifications

• Good interpersonal skills and able to multitask in typing and speaking over the phone.

Responsibilities

• Act as the first point of contact for customers.
• Support client’s calls and provide satisfactory explanations.
• Alert superior of recurring service failures.

Skills

Interpersonal skills

Multitasking

Job description

3 Months - 1 Year Temp Call Centre Agents (Govt Project) - UBI / $13/HR #ECT

Scope:

• Act as the first point of contact for the customers
• Supporting Client’s calls using the following sites.
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
• Ad-hoc duties that related to contact centre projects.

Requirements:

• Good interpersonal skills and able to multitask in typing and speaking over the phone.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [e-mail]

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.