25876290 VP - Information Security Operation Senior Manager

CITIBANK N.A.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

Citi is seeking a high-caliber professional for the role of VP - Information Security Operation Senior Manager in Singapore. This position involves leading the Cyber Security Fusion Centre, ensuring the firm's preparedness against potential cyber threats, and engaging with senior leadership to manage escalations effectively. You will be empowered to make impactful decisions and contribute to enhancing the company's cyber resilience.

Benefits

Competitive salary & social benefits

Private healthcare

Life insurance

Learning and development opportunities

Diversity and inclusion initiatives

Qualifications

• Extensive experience in cyber incident management and stakeholder engagement required.
• Proven leadership in Financial Services is a must.
• Excellent verbal and written communication skills.

Responsibilities

• Leads design and execution of global cyber incident exercises.
• Facilitates response coordination for major cyber incidents.
• Monitors information sources to assess potential impacts.

Skills

Leadership

Crisis Management

Communication

Stakeholder Engagement

Project Management

Education

Bachelor’s degree or equivalent experience

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as VP - Information Security Operation Senior Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Cyber Security Fusion Centre Response & Readiness Analyst is responsible for driving firm-wide effort to prepare, respond and recover from potential cyber threats and attacks. This role ensures the firm is globally prepared to respond to cyber incidents (resulting from a cyber or technology nexus). This is accomplished through proactive monitoring of emerging incidents, development and execution of cyber incident exercises, and review and maintenance of procedures and runbooks necessary to ensure an orderly response and recovery from cyber events. Incident Analyst operates a virtual war room and incident management function during events to ensure coordination, mitigation, and recovery from events in a timely manner. This role also provides a single source of consolidated information, and subsequent incident communication/notifications, including notifications to our external stakeholders and prudential regulators.

We are primarily looking for proactive and curious individuals to join our team to run exercises and activities to put our most senior leaders to the test, with the mission to keep Citi and Citi’s customers safe! In addition, the candidate will perform an active role in supporting the response to major incidents impacting the organization as and when required.

Responsibilities:

• Leads design, planning, coordination and execution of global cyber incident exercises.
• Engages country leadership, global business leaders and internal functional teams to assess requirements and identify opportunities to incorporate innovation and improve exercise scope.
• Analyzes and presents team outcomes to senior leadership, regulatory bodies and internal business stakeholders.
• Supports external exercising activities and client exercise/simulation engagement.
• Facilitate the coordination, communication and escalation response of major cyber incidents impacting our businesses, 3rd parties, vendors and clients.
• Serve as a liaison between the CISO, Business and 3rd Party oversight teams, promoting rapid escalation of cyber events and translating cyber technical details into laymen’s terms.
• Executes under crisis conditions regardless of the seniority of the audience, with a sense of urgency and mission.
• Monitor information sources, including, but not limited to – SIRTS, intelligence updates, major incident channels (ServiceNow), and external news sources – to triage and assess events that may impact Citi, our clients or 3rd parties.

Qualifications:

• Extensive of relevant experience with a focus on senior stakeholder engagement experience and Team leadership experience in leading exercise.
• Proven leadership Experience in Financial Services a positive
• Incident/Crisis management experience including Ownership, Assessment and initial support, Escalation/Notification, Business Impact Analysis, Resolution Tracking, Senior escalations
• Experience in exercise design, planning and execution.
• Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (including experience in communications with external parties)
• Understanding of Project Management Standards and Stakeholder Management
• Desired professional qualifications: ISC2 Certified in Cybersecurity, Comptia Security+

Education:

• Bachelor’s degree/University degree or equivalent experience

In return, we offer:

• This position allows you to work in an international environment with senior management, giving you the opportunity to develop cooperation skills and communication with management and virtual teams from different regions, countries and cultures
• Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance)
• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success
• A great environment for learning new technology and tools, online and instructor led training opportunities
• Working in a friendly, dynamic and multinational environment
• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
• A chance to make a difference with various affinity networks and charity initiative

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei