2419 - Retail Assistant [ Changi Airport / Up to 2,400 / 6 days ]

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company at Changi Airport is seeking a customer service associate to assist customers, maintain store appearance, and manage transactions. This full-time position requires a commitment to excellent customer service and teamwork, along with flexibility for shift work. Interested candidates should submit their resumes via WhatsApp or email.

Qualifications

• Experience in customer service preferred.
• Ability to handle cash and balance registers.
• Strong communication skills.

Responsibilities

• Provide product information and assist with purchasing decisions.
• Ensure store cleanliness and maintain stock levels.
• Handle refunds and customer complaints.

Skills

Customer Service

Sales Skills

Problem Solving

Job description

• Location: Changi Airport
• Working days - 6 days
• Operation hours: 6am - 12am (shift to be discuss )
• For 6am Opening shift / and 12am closing shift would have door to door transport provided
• Basic Salary: SGD 2,200 - SGD 2,400 + Commission

Responsibilities:

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers' complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

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