12 Months Call Center Officers (Government Project)

Recruit Express Pte Ltd.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading recruitment firm is seeking Call Center Officers for a government project. This role involves managing customer interactions, providing solutions, and ensuring satisfaction. Candidates will work in rotational shifts with opportunities to gain valuable experience in a dynamic environment.

Qualifications

• Ability to handle customer calls efficiently.
• Strong communication skills required.
• Experience in customer service is a plus.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries and resolve complaints.
• Stay updated on company products and policies.

Skills

Professionalism

Communication

Problem Solving

Job description

12 Months Call Center Officers (Government Project)

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries, resolve complaints, and provide accurate information.
• Stay updated on company products, services, and policies.

Shifts on rotational basis

• 8:15 - 18:00 (Mon to Fri, weekends off)
• 08:15 - 17:30 (4 weekdays + Saturday until 4pm)
• 10:45 - 20:30 (Mon to Fri, weekends off)

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted